Jun 13, 2024 Written by iCentral Canberra

Enhancing Member Engagement

Industry Capability Network

This project aimed to improve member engagement and streamline operations within the Industry Capability Network.

Solution: analyse the reasons for member disengagement. The profile setup process was then simplified through the training of an AI model. The inactive members were then re-engaged with.

Enhanced Effectiveness

Strengthened ICN’s efficiency in connecting Australian businesses.

Positive Contribution

Contributed positively to the network and the wider economy through enhanced connectivity.